TERMS AND CONDITIONS
The following terms and conditions including payment and delivery and return terms will be agreed by placing your order and are subject to the German law.
ITCOULDBEMINE, Heyner – Toffetti, Rosa Luxemburg Strasse 16, 10178 Berlin.
ITCOULDBEMINE accepts payments through the following methods:
Paypal, credit card, direct bank transfer.
Delivery will only occur after receiving the payment.
The purchase is finalized after receiving a confirmation email from ITCOULDBEMINE.
Our goal is for you to love your purchase, if not, please write at email@example.com with your order and reason for return.
Items can be returned within 14 days according to German law. Please note that unless otherwise indicated the offered items are vintage, minimal signs of wear might occur and are in the nature of vintage garments.
Purchased items can be according to §355 BGB returned within 14 days during business hours at
ROSA LUXEMBURG STRASSE 16
Refund will not be issued if the product is not mailed via a transport company that offers track&trace service and goes missing during the return shipment.
Merchandise must be returned within 14 Days for Domestic Customers and 21 Days for International Customers within receiving your order.
Merchandise must be in same condition as when received: unworn, unwashed and unaltered.
All Sale merchandise are Final Sale, and may not be returned.
• All footwear returns must include the original shoebox in its original condition, without marked labels.
Returns and rights of withdrawal
The customer has the right to withdraw from the contract without penalty within 14 days , according with the German law, from the receiving of any product sold through our website, nonetheless we don’t accept returns in case of orders for products not available in stock.
The right of withdrawal is submitted to the following conditions: the products can not show marks of wear, scratches, gouges or even small scuffs.
Procedures for exercising the right of withdrawal
To proceed with the return of goods purchased and subject to withdrawal, the customer must notify within 14 days of receiving the intention to cancel the purchase and the reason of the request. Such notice may be sent by email to firstname.lastname@example.org
ITCOULDBEMINE will authorize the return shipping without authorizing a complete acceptance of the return, which may or may not be granted after examination and a compliance check of the items returned. The goods subject to any return needs to be carefully placed in the security envelop received together with the items or into a padded envelope of adequate size and consistency, sealed at the opening points. The shipping and courier must be agreed with and approved by email. ITCOULDBEMINE will open the returned packages under video-camera and will accept with reserve packages of returned goods that are damaged or with signs of tampering.
The insurance cost and the shipping expenses for the returned item are the complete responsibility of the customer. From the time the return item is sent to the time the item is received by ITCOULDBEMINE the customer is solely responsible for any loss or theft of the item itself.
After the rebated is issued, it will be paid in Euros. In the case that the original purchase was made in another currency, the actual exchange rate used will be from the day the charge-back is issued in reference to the price in Euros of the asset returned.
Refunds will be processed within 5 business days after we receive your return to the original form of payment.
Please note: Original shipping charges are non-refundable.
ITCOULDBEMINE is not responsible for lost/damaged returned packages. Secured returned shipping is responsibility of customer.
Taxes or customs duties are the customers responsibility. Unfortunately, we are unable to mark merchandise as “gift” or “no commercial value” for International shipments.
ITCOULDBEMINE is unable to estimate the total amount of taxes or duties that may occur at time of delivery.
Shipping and insurance
For reasons related to the particular nature of the products it deals with, ITCOULDBEMINE does not ship to countries where necessary security conditions are not guaranteed for the transit and delivery of valuable goods. Customers who reside in countries where it is not allowed to ship cannot proceed with the completion of an order on the site. Nonetheless such customers can contact our office via email in order to agree a different delivery method. All shippings are made by courier insured and specialized in armored services.
As soon as the shipping has begun, ITCOULDBEMINE provides the customer with the number of the courier vehicle in order to track the status of the shipment.
To collect the package a signature by an adult is required. The delivery address is specified by the customer during the registration process or the completion of the order.
Deliveries will not be shipped to PO boxes, mail boxes or similar types of destinations.
Personal data given by the customer to accomplish the order will only be used for the ordering process and not used for other purposes or given to third parties other than those involved in the ordering process (bank institutes, postal services).
Itcouldbemine has three different shipping deliveries:
German – free delivery
Europe – 10 euro payment delivery that will be add in your order
Worldwide -25 euro payment delivery that will be add in your order.
The countries that are in the European Union but that they don’t use euro as currency payment that belongs for the delivering to the worldwide section.
This countries are United Kingdom, Sweden, Denmark, Bulgaria, Croatia, Czach Republic, Hungary, Poland.
All rights of photos, designs, texts and trademarks shown in the online shop and on the webpage are protected and under the sole copyright of ITCOULDBEMINE. Reproduction of photos and or texts without ITCOULDBEMINE´s agreement is forbidden.
Return address :
Rosa Luxemburg strasse 16
10178 Berlin, Germany